Frequently Asked Questions
How long does production take?
All our pieces are made to order and require approximately 6 weeks production time. If you have an urgent request, please contact us via email before placing your order.
Do you offer refunds or exchanges?
As all our pieces are made to order, we do not offer refunds or exchanges. Please refer to our full policy for more details.
Can I request a custom design?
Yes! We specialise in bespoke couture pieces. Please contact us to discuss your requirements.
What sizes do you offer?
We offer a range of sizes for babies, children, and women. Please refer to our size guide or contact us for assistance.
How do I care for my garment?
We recommend dry cleaning only for all our gowns and dresses. Please handle with care, especially pieces featuring lace, beads, tulle, or pearl details.
Do you ship internationally?
Yes, we do post internationally! Please contact us for international shipping enquiries and we will be happy to assist.
Baby & Toddler Size Guide
Choosing the right size is easiest when you consider both your child's age and their chest or waist measurement. Our sizing is designed to provide a comfortable fit with a little room for movement.
Clothing Size Chart
| Size | Age | Chest/Waist |
|---|---|---|
| Size 00 | 3–6 months | 41–45 cm (16–17.5") |
| Size 0 | 6–12 months | 45–50 cm (17.5–19.5") |
| Size 1 | 12–18 months | 50–54 cm (19.5–21") |
| Size 2 | 18–24 months | 55–56 cm (21–22") |
Choosing the Right Size
For the best fit, we recommend:
- Check your child's age and their usual clothing size.
- Measure around the fullest part of your child's chest or waist.
- If your child is between sizes, we recommend choosing the larger size for extra comfort and growing room.
- For example, if your child is 10 months old and measures approximately 49 cm around the chest or waist, Size 1 would generally be the better choice.
Measuring Tip: For the most accurate measurement, measure your child while they are wearing just one thin layer of clothing.
Please note that measurements may vary slightly depending on the individual garment style and design.
Katrina Ann Couture
ABN -14060422432